01.
My dip looked different than usual, what now?
That doesn't sound appealing. Send us a photo and the expiration date via the complaint form. We'll take a look right away and resolve it properly.
Complaints? We’ll smooth it over gladly.
Form
Are you disappointed with one of our products? We'd love to smooth it over. Fill in the form below and we will contact you.
FREQUENTLY ASKED QUESTIONS
02.
The packaging was open, what should I do?
Oops… someone apparently couldn't resist. Dip wisely: don't eat it and send us a message via the complaint form. We'll sort it out properly
03.
Kaazanova Spicy was too spicy!
Then you probably accidentally dipped our Spicy too deep. No problem, try the Original next time, it's a bit milder in taste.
04.
My partner ate everything. Does that count as a complaint?
Officially no. But we understand your pain. Advice: buy your own jar from now on and hide it cleverly.
05.
My Kaazanova was past its expiration date, can I still eat it?
We appreciate your courage, and to be honest: if something still smells good, it's often still fine. But trust your nose and your common sense.
06.
My dip looked different than usual, what now?
That doesn't sound appealing. Send us a photo and the expiration date via the complaint form. We'll take a look right away and resolve it properly.
07.
My supermarket never has Kaazanova in stock!
Well… that's what happens when something is too delicious. Ask at the service desk or online via ah.nl, usually new stock arrives quickly. And if you're really impatient: just buy two or three next time.
08.
Can Kaazanova go in the freezer?
Rather not. We wouldn't leave you out in the cold either, would we?
